新顾问外贸培训 - 外贸人都在学的外贸实操培训课程

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从投诉客户转为忠诚客户

2021年7月13日 15:36 87分09秒

36人已观看

笔记

￥99 ~~￥199~~

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课程介绍

害怕客户的投诉，逃避客户的投诉，你经历过吗？本课程会让你明白客户的投诉的心理是什么，想要得到什么，我们又如何正确对待客户的投诉。

课程亮点

1.盘点客户需求，有的放矢解决投诉

2.让一个满意客户间接成为你的销售

3.投诉处理得当，75%外商还会下单

讲师介绍

卢楚丰

11年外贸团队管理经验；
擅长通过网络进行产品分析和行业调研；
在多年的外贸经历中,对全球各市场拥有深刻的认知；
帮助多家公司根据不同市场情况制定了营销方案和价格策略。

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基本文件流程错误 SQL 调试

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CONNECT:[ UseTime:0.000515s ] mysql:host=127.0.0.1;port=3306;dbname=xinguwen2;charset=utf8
SHOW FULL COLUMNS FROM `xgw_url_beautify` [ RunTime:0.001206s ]
SELECT * FROM `xgw_url_beautify` WHERE `app` = 'home' AND `status` = 1 AND `type` IN (2,3,4) [ RunTime:0.000889s ]
SHOW FULL COLUMNS FROM `xgw_coupon` [ RunTime:0.001158s ]
SELECT `id`,`full_deduction`,`nums`,`curact`,`type`,`use_conditions_type`,`use_full_deduction`,`use_endtime`,`use_starttime` FROM `xgw_coupon` WHERE `type` = 1 AND `is_home` = 1 AND `starttime` <= 1766236812 AND `endtime` >= 1766236812 AND `delete_time` IS NULL ORDER BY `weigh` ASC LIMIT 1 [ RunTime:0.001291s ]
SHOW FULL COLUMNS FROM `xgw_hot_search` [ RunTime:0.001356s ]
SELECT `id`,`name`,`link`,`link_type`,`link_id` FROM `xgw_hot_search` WHERE ( `status` = 1 AND `delete_time` IS NULL ) AND `xgw_hot_search`.`delete_time` IS NULL ORDER BY `weigh` DESC,`id` DESC LIMIT 12 [ RunTime:0.000553s ]
SELECT `url_beautify` FROM `xgw_url_beautify` WHERE `type` = 2 AND `prim_id` = 111 LIMIT 1 [ RunTime:0.000343s ]
SELECT `url_beautify` FROM `xgw_url_beautify` WHERE `type` = 4 AND `prim_id` = 13 LIMIT 1 [ RunTime:0.000249s ]
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SELECT `url_beautify` FROM `xgw_url_beautify` WHERE `type` = 4 AND `prim_id` = 267 LIMIT 1 [ RunTime:0.000763s ]
SELECT `url_beautify` FROM `xgw_url_beautify` WHERE `type` = 4 AND `prim_id` = 229 LIMIT 1 [ RunTime:0.000203s ]
SELECT `url_beautify` FROM `xgw_url_beautify` WHERE `type` = 4 AND `prim_id` = 73 LIMIT 1 [ RunTime:0.000234s ]
SHOW FULL COLUMNS FROM `xgw_links` [ RunTime:0.001290s ]
SELECT * FROM `xgw_links` WHERE `status` = '1' AND `delete_time` IS NULL ORDER BY `weigh` DESC [ RunTime:0.000224s ]
SHOW FULL COLUMNS FROM `xgw_invitation` [ RunTime:0.001060s ]
SELECT * FROM `xgw_invitation` WHERE `status` = 2 LIMIT 1 [ RunTime:0.000965s ]
SHOW FULL COLUMNS FROM `xgw_live_course` [ RunTime:0.001123s ]
SHOW FULL COLUMNS FROM `xgw_live_apply` [ RunTime:0.001218s ]
SELECT * FROM `xgw_live_course` WHERE `id` = 2045 AND `status` = 2 LIMIT 1 [ RunTime:0.001507s ]
SHOW FULL COLUMNS FROM `xgw_play_log_live_course` [ RunTime:0.001198s ]
SELECT * FROM `xgw_play_log_live_course` WHERE `live_id` = 2045 AND `user_id` = 0 LIMIT 1 [ RunTime:0.000620s ]
UPDATE `xgw_play_log_live_course` SET `update_time` = 1766236812 WHERE `live_id` = 2045 AND `user_id` = 0 [ RunTime:0.000354s ]
UPDATE `xgw_live_course` SET `hits` = `hits` + 1 WHERE `id` = 2045 [ RunTime:0.002147s ]
SELECT `id` FROM `xgw_live_apply` WHERE `user_id` = 0 AND `s_id` = 2045 LIMIT 1 [ RunTime:0.000605s ]
SELECT * FROM `xgw_live_course` WHERE `type` = 1 AND `status` = 2 AND `id` <> 2045 ORDER BY `weigh` DESC LIMIT 6 [ RunTime:0.001271s ]
SHOW FULL COLUMNS FROM `xgw_comments` [ RunTime:0.001160s ]
SELECT * FROM `xgw_comments` WHERE `live_id` = 2045 AND `openly` = 1 AND `parentid` = 0 AND `uid` <> 0 ORDER BY `weigh` DESC,`create_time` DESC,`id` DESC [ RunTime:0.000967s ]
SHOW FULL COLUMNS FROM `xgw_comments_like` [ RunTime:0.002219s ]
SHOW FULL COLUMNS FROM `xgw_users` [ RunTime:0.000930s ]
SHOW FULL COLUMNS FROM `xgw_user_buy_info` [ RunTime:0.001037s ]
SELECT `id` FROM `xgw_user_buy_info` WHERE ( `user_id` = 0 AND `product_id` = 2045 AND `type` = 4 ) AND `xgw_user_buy_info`.`delete_time` IS NULL LIMIT 1 [ RunTime:0.006344s ]
SHOW FULL COLUMNS FROM `xgw_collection` [ RunTime:0.000859s ]
SELECT `id` FROM `xgw_collection` WHERE `user_id` = 0 AND `data_id` = 2045 AND `type` = 5 LIMIT 1 [ RunTime:0.000445s ]
SHOW FULL COLUMNS FROM `xgw_notes` [ RunTime:0.000785s ]
SELECT * FROM `xgw_hot_search` WHERE `id` = 9 LIMIT 1 [ RunTime:0.000211s ]
SELECT `url_beautify` FROM `xgw_url_beautify` WHERE `type` = 2 AND `prim_id` = 111 LIMIT 1 [ RunTime:0.000169s ]
SELECT * FROM `xgw_hot_search` WHERE `id` = 9 LIMIT 1 [ RunTime:0.000156s ]
SELECT `url_beautify` FROM `xgw_url_beautify` WHERE `type` = 2 AND `prim_id` = 111 LIMIT 1 [ RunTime:0.000182s ]
SELECT * FROM `xgw_hot_search` WHERE `id` = 8 LIMIT 1 [ RunTime:0.000160s ]
SHOW FULL COLUMNS FROM `xgw_course` [ RunTime:0.001031s ]
SHOW FULL COLUMNS FROM `xgw_course_video` [ RunTime:0.000861s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 13 AND `status` = 2 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000177s ]
SHOW FULL COLUMNS FROM `xgw_play_log_video` [ RunTime:0.000783s ]
SELECT `course_id`,`video_id` FROM `xgw_play_log_video` WHERE `video_id` IN (1448,44,108,41,42,107,40,250,251,252,270,271,272,273,274,275,276,277,287) AND `user_id` = 0 ORDER BY `update_time` DESC,`create_time` DESC,`id` DESC LIMIT 1 [ RunTime:0.000230s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 13 AND `status` = 2 AND `is_free` = 1 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000204s ]
SELECT `url_beautify` FROM `xgw_url_beautify` WHERE `type` = 4 AND `prim_id` = 1448 LIMIT 1 [ RunTime:0.000144s ]
SELECT * FROM `xgw_hot_search` WHERE `id` = 8 LIMIT 1 [ RunTime:0.000199s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 13 AND `status` = 2 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000171s ]
SELECT `course_id`,`video_id` FROM `xgw_play_log_video` WHERE `video_id` IN (1448,44,108,41,42,107,40,250,251,252,270,271,272,273,274,275,276,277,287) AND `user_id` = 0 ORDER BY `update_time` DESC,`create_time` DESC,`id` DESC LIMIT 1 [ RunTime:0.000195s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 13 AND `status` = 2 AND `is_free` = 1 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000151s ]
SELECT `url_beautify` FROM `xgw_url_beautify` WHERE `type` = 4 AND `prim_id` = 1448 LIMIT 1 [ RunTime:0.000150s ]
SELECT * FROM `xgw_hot_search` WHERE `id` = 7 LIMIT 1 [ RunTime:0.000158s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 108 AND `status` = 2 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000180s ]
SELECT `course_id`,`video_id` FROM `xgw_play_log_video` WHERE `video_id` IN (1986,1990,1994,1998,2002,2006,2010,2014,2018,2022,2026,2030,2034,2038,2094,2099,382,2039,344,345,346,347,1197,1198,1199,1200,1201,1203,1814,1818,1822,1826,1830,1834,1838,1850,1845,1849,1861,1862,1863,1864,1865,1866,1867,1868,1869,1870) AND `user_id` = 0 ORDER BY `update_time` DESC,`create_time` DESC,`id` DESC LIMIT 1 [ RunTime:0.000259s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 108 AND `status` = 2 AND `is_free` = 1 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000161s ]
SELECT `url_beautify` FROM `xgw_url_beautify` WHERE `type` = 4 AND `prim_id` = 2014 LIMIT 1 [ RunTime:0.000140s ]
SELECT * FROM `xgw_hot_search` WHERE `id` = 7 LIMIT 1 [ RunTime:0.000156s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 108 AND `status` = 2 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000178s ]
SELECT `course_id`,`video_id` FROM `xgw_play_log_video` WHERE `video_id` IN (1986,1990,1994,1998,2002,2006,2010,2014,2018,2022,2026,2030,2034,2038,2094,2099,382,2039,344,345,346,347,1197,1198,1199,1200,1201,1203,1814,1818,1822,1826,1830,1834,1838,1850,1845,1849,1861,1862,1863,1864,1865,1866,1867,1868,1869,1870) AND `user_id` = 0 ORDER BY `update_time` DESC,`create_time` DESC,`id` DESC LIMIT 1 [ RunTime:0.000281s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 108 AND `status` = 2 AND `is_free` = 1 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000165s ]
SELECT `url_beautify` FROM `xgw_url_beautify` WHERE `type` = 4 AND `prim_id` = 2014 LIMIT 1 [ RunTime:0.000134s ]
SELECT * FROM `xgw_hot_search` WHERE `id` = 6 LIMIT 1 [ RunTime:0.000185s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 107 AND `status` = 2 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000166s ]
SELECT `course_id`,`video_id` FROM `xgw_play_log_video` WHERE `video_id` IN (2209,2206,2207,2205,2208,1645,1646,1647,1648,1649,1650,1651,1652) AND `user_id` = 0 ORDER BY `update_time` DESC,`create_time` DESC,`id` DESC LIMIT 1 [ RunTime:0.000190s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 107 AND `status` = 2 AND `is_free` = 1 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000155s ]
SELECT `url_beautify` FROM `xgw_url_beautify` WHERE `type` = 4 AND `prim_id` = 2209 LIMIT 1 [ RunTime:0.000136s ]
SELECT * FROM `xgw_hot_search` WHERE `id` = 6 LIMIT 1 [ RunTime:0.000174s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 107 AND `status` = 2 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000160s ]
SELECT `course_id`,`video_id` FROM `xgw_play_log_video` WHERE `video_id` IN (2209,2206,2207,2205,2208,1645,1646,1647,1648,1649,1650,1651,1652) AND `user_id` = 0 ORDER BY `update_time` DESC,`create_time` DESC,`id` DESC LIMIT 1 [ RunTime:0.000192s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 107 AND `status` = 2 AND `is_free` = 1 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000154s ]
SELECT `url_beautify` FROM `xgw_url_beautify` WHERE `type` = 4 AND `prim_id` = 2209 LIMIT 1 [ RunTime:0.000136s ]
SELECT * FROM `xgw_hot_search` WHERE `id` = 4 LIMIT 1 [ RunTime:0.000169s ]
SELECT `url_beautify` FROM `xgw_url_beautify` WHERE `type` = 2 AND `prim_id` = 57 LIMIT 1 [ RunTime:0.000139s ]
SELECT * FROM `xgw_hot_search` WHERE `id` = 4 LIMIT 1 [ RunTime:0.000150s ]
SELECT `url_beautify` FROM `xgw_url_beautify` WHERE `type` = 2 AND `prim_id` = 57 LIMIT 1 [ RunTime:0.000138s ]
SELECT * FROM `xgw_hot_search` WHERE `id` = 3 LIMIT 1 [ RunTime:0.000154s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 267 AND `status` = 2 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000169s ]
SELECT `course_id`,`video_id` FROM `xgw_play_log_video` WHERE `video_id` IN (1495,1496,1497,1498,1499,1500,1501,1502,1503,1504,1505,1506,1507,1508,1509,1510,1511,1512,1513,1514,1515,1516,1517,1518,1519,1520) AND `user_id` = 0 ORDER BY `update_time` DESC,`create_time` DESC,`id` DESC LIMIT 1 [ RunTime:0.000550s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 267 AND `status` = 2 AND `is_free` = 1 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000173s ]
SELECT `url_beautify` FROM `xgw_url_beautify` WHERE `type` = 4 AND `prim_id` = 1495 LIMIT 1 [ RunTime:0.000138s ]
SELECT * FROM `xgw_hot_search` WHERE `id` = 3 LIMIT 1 [ RunTime:0.000167s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 267 AND `status` = 2 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000168s ]
SELECT `course_id`,`video_id` FROM `xgw_play_log_video` WHERE `video_id` IN (1495,1496,1497,1498,1499,1500,1501,1502,1503,1504,1505,1506,1507,1508,1509,1510,1511,1512,1513,1514,1515,1516,1517,1518,1519,1520) AND `user_id` = 0 ORDER BY `update_time` DESC,`create_time` DESC,`id` DESC LIMIT 1 [ RunTime:0.000215s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 267 AND `status` = 2 AND `is_free` = 1 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000159s ]
SELECT `url_beautify` FROM `xgw_url_beautify` WHERE `type` = 4 AND `prim_id` = 1495 LIMIT 1 [ RunTime:0.000137s ]
SELECT * FROM `xgw_hot_search` WHERE `id` = 2 LIMIT 1 [ RunTime:0.000171s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 229 AND `status` = 2 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000163s ]
SELECT `course_id`,`video_id` FROM `xgw_play_log_video` WHERE `video_id` IN (1466,126,179,180,181,182,183,185,184,137,189,138,127,195,196,197,198,199,200,215,227,228,229,230,264,265,266,267,268,269) AND `user_id` = 0 ORDER BY `update_time` DESC,`create_time` DESC,`id` DESC LIMIT 1 [ RunTime:0.000224s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 229 AND `status` = 2 AND `is_free` = 1 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000157s ]
SELECT `url_beautify` FROM `xgw_url_beautify` WHERE `type` = 4 AND `prim_id` = 1466 LIMIT 1 [ RunTime:0.000135s ]
SELECT * FROM `xgw_hot_search` WHERE `id` = 2 LIMIT 1 [ RunTime:0.000158s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 229 AND `status` = 2 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000160s ]
SELECT `course_id`,`video_id` FROM `xgw_play_log_video` WHERE `video_id` IN (1466,126,179,180,181,182,183,185,184,137,189,138,127,195,196,197,198,199,200,215,227,228,229,230,264,265,266,267,268,269) AND `user_id` = 0 ORDER BY `update_time` DESC,`create_time` DESC,`id` DESC LIMIT 1 [ RunTime:0.000223s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 229 AND `status` = 2 AND `is_free` = 1 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000157s ]
SELECT `url_beautify` FROM `xgw_url_beautify` WHERE `type` = 4 AND `prim_id` = 1466 LIMIT 1 [ RunTime:0.000196s ]
SELECT * FROM `xgw_hot_search` WHERE `id` = 1 LIMIT 1 [ RunTime:0.000169s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 73 AND `status` = 2 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000154s ]
SELECT `course_id`,`video_id` FROM `xgw_play_log_video` WHERE `video_id` IN (1455,307,309,310,311,308,312) AND `user_id` = 0 ORDER BY `update_time` DESC,`create_time` DESC,`id` DESC LIMIT 1 [ RunTime:0.000175s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 73 AND `status` = 2 AND `is_free` = 1 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000213s ]
SELECT `url_beautify` FROM `xgw_url_beautify` WHERE `type` = 4 AND `prim_id` = 1455 LIMIT 1 [ RunTime:0.000151s ]
SELECT * FROM `xgw_hot_search` WHERE `id` = 1 LIMIT 1 [ RunTime:0.000181s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 73 AND `status` = 2 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000186s ]
SELECT `course_id`,`video_id` FROM `xgw_play_log_video` WHERE `video_id` IN (1455,307,309,310,311,308,312) AND `user_id` = 0 ORDER BY `update_time` DESC,`create_time` DESC,`id` DESC LIMIT 1 [ RunTime:0.000181s ]
SELECT `id` FROM `xgw_course_video` WHERE ( `course_id` = 73 AND `status` = 2 AND `is_free` = 1 ) AND `xgw_course_video`.`delete_time` IS NULL ORDER BY `weigh` ASC [ RunTime:0.000151s ]
SELECT `url_beautify` FROM `xgw_url_beautify` WHERE `type` = 4 AND `prim_id` = 1455 LIMIT 1 [ RunTime:0.000189s ]

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